This Privacy Policy describes how Skiller, www.skillerclasses.com ("we," "our," "us") collects, uses, stores, and protects your personal information when you access or use our website www.skillerclasses.com and related services (the "Services"). By using our Services, you consent to the practices described in this Privacy Policy.
1. Information We Collect
a) Personal Information
- Name, date of birth, email, address, occupation, years of experience, phone number, billing details, account login credentials etc. provided during registration or purchase.
b) Payment Information
- Payment details (processed securely through third-party providers such as Razorpay or PayPal). We do not store full credit/debit card details on our servers.
c) Usage Data
- Information about how you interact with our platform, including IP address, browser type, device information, pages visited, time spent, and course progress.
d) Cookies & Tracking Technologies
- We use cookies and similar technologies to improve user experience, analyze traffic, and personalize content.
2. How We Use Your Information
We use collected information for the following purposes:
- To provide and improve our courses and Services.
- To process payments and manage enrollments.
- To communicate with you regarding updates, new courses, or support inquiries.
- To personalize learning experiences and track course progress.
- To comply with legal obligations and prevent fraudulent activities.
3. Sharing of Information
We do not sell or rent your personal information. However, we may share information in the following cases:
- Service Providers: With trusted third-party vendors (e.g., payment gateways, hosting providers) who assist in delivering our Services.
- Legal Compliance: When required by law, regulation, or government request.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business.
4. Data Security
- We implement appropriate technical and organizational security measures (encryption, firewalls, secure servers) to protect your data.
- However, no system is 100% secure, and we cannot guarantee absolute security of transmitted data.
5. Data Retention
- We retain personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.
- You may request deletion of your account and associated data by contacting us.
6. Your Rights
- Access to your personal data.
- Request correction or deletion of your information.
- Withdraw consent to processing (where applicable).
- Object to certain data uses.
- Request a copy of your data in a portable format.
To exercise these rights, contact us at support@skillerclasses.com.
7. Third-Party Links
Our Website may contain links to some third-party websites. We are not responsible for their privacy practices and we encourage you to review their policies.
8. Children's Privacy
Our Services are not intended for individuals under the age of 14 (or 16 where applicable). We do not knowingly collect data from children. If we discover such data, we will delete it immediately.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised "Last Updated" date. Continued use of our Services after the changes indicates your acceptance.